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| Kaizen
is focused on making small improvements |
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| Building and Leading Customer Centric Organization | on a continuous basis A System of Continuous improvement in Quality,
Technology, Processes, Company, Culture Productivit
Safety & Leadership.
"Japanese management practices succeed simply
because they are good management practices. This
success has little to do with cultural factors. And the
lack of cultural bias means that these practices can be -
and are - just as successfully employed elsewhere".
Masaaki Imai
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