What is Kaizen?
Kaizen (Japanese ??, literally "improvement") is an approach to total quality management,
a method continuously making small improvements in process.
Kaizen, is a reference to taking one small step at a time - sort of continuous improvement,
one small step vs. radical change. It is a method of quality and process improvement,
whereby a system or process is advanced through continuous minor changes. These
changes are implemented in stages to view their outcomes.
Kaizen was created in Japan following World War II. The word Kaizen means
"continuous improvement". It comes from the Japanese words "Kai" meaning school and
"Zen" meaning wisdom.
Kaizen is a system that involves every employee from upper management to the cleaning
crew. Everyone is encouraged to come up with small improvement suggestions on a
regular basis.This is not a once a year, or monthly activity. It is continuous. At Japanese
companies, such as Toyota and Canon, 60 to 70 suggestions per employee, per year are
written down, shared and implemented.
In most cases these are not ideas for major changes. Kaizen is based on making little
changes on a regular basis--always improving productivity, safety and effectiveness,
and reducing waste.
Suggestions are not limited to a specific area such as production or marketing. Kaizen is
based on making changes anywhere that improvements can be made. The Kaizen
philosophy is to "do it better, make it better, improve it even if it ain't broke, because if
we don't, we can't compete with those who do."
Western philosophy can be summarized as, "if it ain't broke, don't fix it." The Kaizen
philosophy is that everything, even it it ain't broke, can be improved.
Kaizen is a system of improvement that in Japan includes both home life as well as
business improvements. Kaizen even includes social activities. It is a concept that is
applied in every aspect of a person's life.
In business Kaizen encompasses many of the components of Japanese businesses that
have been seen as a part of their success. Quality circles, automation, suggestion
systems, just-in-time delivery, Kamban and 5S are all included within the Kaizen system
of running a business.
Kaizen involves setting standards and then continually improving those standards. To
support the higher standards Kaizen also involves providing the training, materials and
supervision that is needed for employees to achieve the higher standards and maintain
their ability to meet those standards on an on-going basis.
Mission
The corporate landscape and contours of its battlefield have undergone drastic shifts as
a consequence of globalization, I.T. revolution and emergence of new business models.
Organizations are increasingly experiencing the heat of competition and Darwinian
challenge for survival. Consequently, unless organizations develop binocular vision and
alert antennae for continuously sensing the changing scenario, as well as developing an
appropriate action agenda, their very survival will be at s take. To excel and grow,
organizations need to change their mode of functioning, and their people will have to
develop new skills, competencies, mindsets, attitudes and values.
Thus TKF's Mission is to prepare professionals who create, manage and effectively lead
change across diverse organizations.
Management Development Programs
TKF aspires to be the market leader in professional education. TKF’s training programs
attempt to help executives in broadening their understanding and improving their skills
to prepare them to face the challenges at higher positions. TKF’s Management
Development Programs are of varying duration and structure that focus on the current
areas of interest to executives at the senior, middle, or junior management levels.
While the programs provide inputs to fill knowledge gaps, the emphasis is also on
broadening the horizons of participants through case studies, business games,
role-plays and exercises. Interaction with experienced trainers / faculty and fellow
participants provide new insights and help crystallize concepts to enhance the thinking
process for better quality decision-making.
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